Morningstar’s Danielle Labotka On Why Clients Leave Advisors And How To Improve Client Retention
Danielle Labotka, Ph.D., Behavioral Scientist for Morningstar, joined Julie Cooling, Founder and CEO of RIA Channel, at the 2026 Morningstar Investment Conference to discuss key findings from a Morningstar survey of 185 people who had previously fired a financial advisor. Watch Now





























































